Tell Me Again
Help and support
Last updated August 31, 2026 · Effective August 31, 2026 · Version 1.0
Tell Me Again is a private place for families to record and keep their stories. If something isn't working, or you aren't sure how part of it works, write to us. You don't need to be signed in.
Write to us
Write to us at support@tellmeagain.app. It reaches the people who build and look after Tell Me Again.
It helps us if you can say:
- What you were trying to do, and what happened instead.
- The name of the family it was about, if it concerned a story, a photo, or an invitation.
- The phone, tablet, or computer you were using.
What happens next
Replies come by email to the address you wrote from. If your question is about someone else's account, we can only answer the person who holds it.
Answers you don't have to wait for
Some of the most common questions already have a page of their own. None of them need you to be signed in:
Request account deletion — what happens to stories you shared